Jackie Gnepp is a licensed consulting psychologist specializing in helping leaders to be more effective. She has lectured on topics in management psychology in MBA and executive education programs in North America, Europe, Asia and Australia. She is an expert in constructive managerial feedback, in helping groups successfully manage team and organizational dilemmas, and in fostering improved interpersonal communication. Jackie is the President of Humanly Possible®,Inc., a consulting firm that offers organizational renewal, leadership development, executive coaching and education, and custom-tailored interventions to optimize working relationships.
1999-present Humanly Possible®, Inc.
President. Organizational consulting, management education and executive coaching. Specializing in the human elements of business, Humanly Possible® works with organizations, groups, and individuals to revitalize organizations, develop leaders, optimize working relationships, create high-performance teams, resolve conflicts, facilitate innovation, and promote openness to and participation in change. Humanly Possible serves clients of all sizes from individual entrepreneurs to large multinational corporations. A sampling of past and current clients can be found at HumanlyPossible.com/ourclients.html.
1990-2013 University of Melbourne, Australia
Principal Fellow and Associate Professor, Melbourne Business School (2008-2013)
Visiting Associate Professor of Organisational Behaviour, Melbourne Business School (2004, 2005). MBA instruction: Organizational Change (co-taught with Joshua Klayman); Managerial Skills
Associate in the School of Behavioural Science (1995-1996)
Visiting Research Fellow, Psychology Department (1990-1991)
2010-2011 Fuqua School of Business, Duke University, Durham, NC
Visiting Professor of Management. MBA instruction: Managerial Decision Making (co-taught with Joshua Klayman)
1997-1999 Andersen Consulting, St. Charles, Illinois
Executive Coach and Corporate Training Manager, Andersen Consulting Education. Deliver client-engagement simulation courses in Business Integration, Project Management, and Change Management to an international audience, and oversee $10 million annual budget. Train and coach faculty in pedagogical methods, team leadership, and facilitation skills; provide team-building and group process consultation. Lead continuous improvement projects and facilitate train-the-trainer retreats to develop team cohesiveness and foster creativity.
1995-1996 North West Hospital, Parkville, Victoria, Australia
Consulting Psychologist. Organizational development for Australia’s largest geriatric hospital. Strategic planning and program design; recommendations for management initiatives and organizational innovation; executive and staff coaching, conflict resolution, and team building; facilitation of focus groups and problem-solving sessions.
1991-1994 Medco Behavioral Care Services/American Biodyne, IL
Manager for the Chicago-Metro Central Region and Psychologist. Management of clinical, administrative, and staffing functions for four offices with a staff of 12 providers and 5 support staff; consultation to a network of 14 independent contractors. Clinical supervision and case consultation; psychological assessment and intervention.
Associate Professor of Psychology (tenured, 1987-1991); Assistant Professor of Psychology (1981-1987). Graduate and undergraduate instruction and supervision in the Psychology Department's APA-accredited Clinical Psychology Training Program. Administration of multiple research awards, including a three-year, $150,000 grant from the National Institutes of Health. Research on the development of emotional intelligence; author of over 30 research publications and presentations.
Ph.D. (1982) in Clinical and Developmental Psychology, University of Minnesota
A.B. (1974), Magna Cum Laude, Honors in Psychology, Bryn Mawr College
Registered/Licensed Psychologist, State of Illinois (1983-present)
Registered Psychologist, Victorian Psychological Council, Australia (1994-1997)
Member, Association for Psychological Science
Member, American Psychological Association
Member, Society of Consulting Psychology
Member, Society for Judgment and Decision Making
Past Director, Association of Consultants to Nonprofits
Jackie Gnepp has authored or co-authored nearly 60 articles, book chapters, and presentations on people management, performance improvement, and emotional intelligence.
2001-present Executive Service Corps of Chicago
Consultant and Faculty Member. ESC’s experienced and trained volunteer consultants strengthen nonprofit organizations across the greater Chicago area by bringing them leadership, management, and governance skills that are critical to the growth and sustainability of the nonprofit sector. Nearly 300 current and former executives from business, education, and public agencies are trained by ESC to work with nonprofits in need of urgent action, strategic planning, fund development, board development, operations consulting, and more, benefitting 3.5 million Chicago area men, women, and children.